These Terms of Purchase govern all purchase transactions, service standards, and user obligations for all orders placed on our website. They serve as the official binding guidelines for every customer who browses, shops, and completes payments on the platform. By submitting an order and completing payment on our website, you confirm that you have read, understood, and fully agreed to the following purchase terms and related service rules.
1. Pricing & Payment Currency
All product prices displayed on our website are settled uniformly in USD. All order calculations, discount deductions, checkout settlements, and refund amounts follow unified USD pricing standards. The prices shown on the product page are clear and final, with no hidden fees, undisclosed surcharges, or exchange rate markups. All transaction behaviors on this website are subject to unified currency settlement specifications to ensure transparent and consistent consumption experience for all users.
2. Shipping & Delivery Terms
We provide global free shipping services for all products available on our website. No shipping cost will be charged for any valid order, regardless of order value or delivery region. We take full responsibility for all related cross-border fees, including tariffs and customs duties incurred during transportation and customs clearance. Customers are not required to bear any additional extra expenses during the entire order delivery process.
All paid orders will be processed and shipped within 1 to 3 business days after payment confirmation. We strictly follow standardized order inspection, packaging and dispatching procedures to ensure all goods are delivered in complete condition. The estimated delivery time after shipment is 6 to 12 business days. Delivery time is subject to conventional logistics progress and local customs clearance efficiency.
3. Order Modification & Cancellation
Customers may apply for order cancellation before the order is shipped. Once the order has entered the shipping process, modification or direct cancellation is no longer available. If you no longer need the items after shipment, you can follow our official return procedures to complete subsequent after-sales processing. We reserve the right to verify order information to avoid malicious order submission, repeated invalid orders and abnormal transaction behaviors.
4. Return Eligibility Rules
We support a 60-day return policy for all products on the website. Within the valid return period, customers can submit return applications for any legitimate reason, including dissatisfaction with product appearance, usage effect, or personal matching degree. All return applications submitted within the valid period will be accepted and reviewed by our professional after-sales team.
Returned items need to be kept in unused, undamaged and resalable condition with complete original packaging and accessories, unless the products have confirmed quality defects. We maintain fair and customer-friendly return standards to fully protect the legitimate shopping rights of every user.
5. Refund Processing Standards
After we receive and verify the returned products, the official refund process will be initiated immediately. All eligible refunds will be completed within 5 to 10 business days after verification. The actual arrival time of funds depends on the processing rules of the customer’s original payment channel.
For all valid return orders, we will issue full refunds in accordance with the actual payment amount without unreasonable deductions or hidden charges. We will not delay the refund process for any compliant return application.
6. Customer Responsibilities
Customers shall ensure that the personal information and shipping information submitted during order placement is true, accurate and complete, including recipient name, contact information and delivery address. Failure to provide valid information may result in delivery failure, parcel return or logistics delay, for which we will not bear additional after-sales responsibilities.
Customers shall use our website services and purchased products in compliance with conventional personal and household usage scenarios. Any improper use, illegal use or secondary commercial resale behavior that violates platform rules will result in the invalidation of after-sales service qualifications.
7. Service Update & Rule Adjustment
We reserve the right to adjust and optimize these Terms of Purchase according to business iteration and service upgrade needs. The latest version of the terms published on the website shall take effect automatically. Continued use of the website shopping service after rule updates indicates your recognition and acceptance of the revised terms.
8. Contact Support
If you have any questions, doubts or consultation needs regarding purchase rules, shipping standards, return and refund policies, please contact our official customer service team through the Contact Us page on the website. We will provide professional and timely response and solution services.
